Shipping policy
At ShedEasy, we are committed to delivering your garden sheds and outdoor storage solutions safely and on time. Below you’ll find all the information you need regarding shipping.
Shipping Rates & Delivery Times
FREE UK SHIPPING – We offer free specialist freight delivery on all garden buildings across the United Kingdom.
- Processing Time: 1–2 business days
- Estimated Delivery Time: 5–7 business days from the date of dispatch
- Total Delivery Time: 6–9 business days (including processing)
Where We Deliver
We currently deliver to:
- All mainland UK addresses
- Northern Ireland
- Scottish Highlands and Islands
If you’re unsure whether we deliver to your area, please contact us at support@shedeasy.shop before placing your order.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can use this to monitor your delivery status.
Delivery Issues
If your order arrives damaged or if you receive the wrong item, please contact us immediately at:
Email: support@shedeasy.shop
Business Hours:
- Monday – Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: Closed
We aim to resolve all delivery issues within 24 hours.
Assembly Service
Professional assembly is included with all our sheds at no extra cost. Delivery and assembly are completed together on the same day.
Our delivery team will contact you after dispatch to arrange a convenient delivery date. The estimated delivery time of 6–9 business days includes processing and delivery, with assembly completed on the day of delivery.
Order Cancellations
If you need to cancel your order, please contact us as soon as possible:
- Before dispatch: Full refund with no cancellation fees.
- After dispatch: Standard return policy applies (see our Refund Policy).
Questions?
If you have any questions about shipping, delivery, or your order, please don’t hesitate to contact our customer service team.
Contact Us
Business Address: 14/16 Balls Road, Birkenhead, United Kingdom, CH43 5RE
Email: support@shedeasy.shop
Email: support@shedeasy.shop
All prices displayed on our website and at checkout are inclusive of VAT.